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For online ordering and technical assistance:


Live Chat


The quickest way to get help. Start a chat by clicking the Help/Live Chat button on our site!


Operating Hours:


7:00am to 10:00pm EST Monday - Friday


 9:00am to 9:00pm   EST Saturday -Sunday


You can send email to us!


Email us:




208, 2nd Floor, Jiangshun Wenchuang Garden, Honglida Street, Donghai Street, Fengze District


Have questions about our bags, need to check on your order or want to know more about Sharkshape ? Were always here to help. Just reach out by email. Our service team will reply and solve for you within 24 hours.